Terms & Conditions

SATISFACTION GUARANTEE

Floor Design sets the standards of acceptability on floor covering products, and sub-contracted installation services which exceed industry standards. Floor covering products carry specific manufacturer warranties; some of these warranties include wear warranties, stain resistance warranties, and flame retardant warranties. Ask your Floor Design representative for the warranties applicable to the product you purchased. Installation warranties are provided by the company contracted to install your flooring. Floor Design uses reasonable efforts to contract with reputable installation companies who guarantee their work, but is not liable for the conduct of the installation firm.

 

DISPUTES

Should litigation occur, all parties agree, the non-prevailing party shall incur the reasonable solicitors fees and cost of litigation of the prevailing party.

 

TERMS AND CONDITIONS

Floor Design is independently owned and operated. Subject to terms and conditions herein stated, seller agrees to sell and deliver to Buyer, and buyer agrees to accept, the merchandise herein described, until the total purchase price is paid in full, the tittle to and ownership of the property purchased under this contract shall be and remain in the Floor design representative and shall only vest in the buyer after such payment in full.

 

  1. Buyer agrees that deposits made on special orders or cut orders cannot be refunded. BUYER FURTHER AGREES THAT BUYER MAY CANCEL CONTRACT FOR PURCHASE OF GOODS BEFORE INSTALLATION ONLY, AND THAT SELLER WILL RETURN ALL MONIES DEPOSITED LESS 25% FOR RESTOCKING MEASURING AND FREIGHT CHARGES.

 

  1. Buyer agrees to reimburse Seller for all reasonable expenses incurred in the collection of any unpaid contract balance, including reasonable solicitor’s fees.

 

  1. Buyer agrees that seller will not be responsible for delays or failure in deliveries or installation caused by strikes or other causes beyond seller’s control: that seller is not responsible for consequential damages, and that the seller is not responsible for shortages of material when sale was based on measurements or plans submitted by Buyer.

 

  1.  Buyer agrees to allow seller to inspect and endeavour to correct any condition complained of, and refusal to allow either constitutes a waiver of the Buyers rights to assert a claim or file suit against seller.

 

  1. Buyer and seller agree that this contract is the complete agreement between parties, and that everything which the Buyer expects the seller to perform is written hereon: Buyer and seller further agree that this contract can be modified in writing only

 

  1. Buyer hereby agrees that the terms of payment shall be cash on delivery, unless other arrangements are made and noted hereon: Buyer further agrees that late payments shall be subjected to One and one half percent per month (18% per annum) delinquency charge on any unpaid contract balance, calculated from the date of delivery.

 

  1. All merchandise subject to commercially acceptable dye lot variations as defined by industry standards, labour does not include cutting of any doors that do not clear floor covering. All rug sizes are approximate.

 

  1. If there is any additional work required which has not been agreed on this sales agreement, the cost of the additional work shall be agreed between buyer and seller prior to undertaking the additional works

 

  1. Installation dates which have been agreed, are dates which are intended for installation to occur, however, these dates may have to be altered if Floor designs work load is affected by previous works and therefore does not form part of any contract.

 

  1. Where door frames and blocks have to be trimmed prior to installation, customer must inform the Floor Design installer of any hidden hazards, i.e. electric/alarm cables, gas etc. Floor Design will not be liable for damage to any of the above if the installer has not been advised of its presence.

 

BUYERS RIGHT TO CANCEL

Floor Design want you to join the ranks of our satisfied customers, if for any reason you are unhappy with your order, you have the right to cancel and we are furnishing you with this Buyers right to cancel.

 

Customer may cancel this transaction without penalty or obligation within three (3) business days following the above date (subject to terms condition clause 1) If Customer so cancels, any property traded in, any payment made by Customer under this sales agreement, and any negotiable instrument executed by Customer will be returned within ten (10) business days following the receipt by Floor Design of the cancellation notice, and any security interest arising out of the transaction will be cancelled.

 

If Customer cancels, it must make available to Floor Design at Customers residence, in substantially as good condition as when received, any goods delivered to Customer under this sales agreement: or Customer may, at its option, comply with Floor Design instructions regarding the return shipment of the goods at Floor Designs expense and risk.

 

If Customer makes the goods available and Floor Design do not pick them up within twenty (20) days of the date of cancellation, Customer may retain or dispose of the goods without any further obligation. If Customer fails to make the goods available, or if the Customer agrees to return the goods to Floor Design and fails to do so, then the Customer remains liable for the performance of all obligations under this sales agreement.

 

To cancel this transaction, post or deliver a signed and dated copy of this Notice of Cancellation or any written notice, or send a fax to

Floor Design, Unit 13, Midfield Drive, Dunnikier Business Park, Kirkcaldy,, KY1 3LW. Tel 01592 611022, Fax 01592 654507, no later than midnight, 3 days from the date on agreement.

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